Travel agents VAT Notice 709

If you act as an intermediary in arranging such services, you should refer to Place of supply of services in order to determine the place of supply of your services. As an intermediary, the value of your supply upon which any VAT may be due will be the amount of commission due from your principal, or the fee that you charge, excluding any VAT itself. However it is common practice in the travel industry for tour operators to use a self-billing system, which is explained in paragraph 2.3. This notice explains how VAT applies to travel agents and tour operators. Generally, the role of travel agency manager offers a lot of scope for variety and progression.

  • If the travel agency is located in a call centre, shift work will usually be required.
  • I have paid the travel agent and been given a receipt but there is no mention of ATOL on it.
  • However, there are still concerns amongst some UK travelers that our soaring coronavirus cases might cause some countries to close their borders.
  • As with most things it may help, but the most important thing is to be prepared for a steep learning curve.

At PTS full protection for both our members and consumers is a top priority. At PTS, we are a team of experienced travel experts that understand the constantly evolving travel market. As a travel agent, insurance is there to help you to get on with what you do best.

Sunset Beach Club

The total number of full-time US travel operators falling from 124,000 in 2000 to around 74,000 in 2014. Much of this is thought to be a result of search engines and other online tools opening up options and making information more easily accessible for customers. However, after researching the industry and analysing agent numbers, it seems things are changing. From 2014 – 2016 the number of agents increased by over 10%, while travel network Virtuoso reports a 15% year on year increase in advisers in 2019. Due to Covid-19, you may find it difficult to gain work as a travel agent at the moment.

Please see our booking conditions for further information or for more information about financial protection and the ATOL certificate go to If you received a receipt with an ATOL number on it you should contact theATOL holder for advice. However we have no mandate to regulate the detailed standards of service that tour operators or their agents provide, or to dictate and interpret Booking Conditions. If you received an ATOL Certificate should contact the ATOL holder for advice.

According to ABTA, a trade association for tour operators and travel agents in the United Kingdom, this has led to nearly 100,000 job losses in the sector. SN Travel are a specialist Caribbean travel agents offering worldwide holidays, flights, hotels and cruises. We can arrange every aspect of your holiday from airport parking to tours. Although you may be a local independent travel agent it doesn’t mean you should have a narrow local focus. You need to appeal to a national audience to ensure success because the market changes so fast. A national focus will mean tour operators will be keener to deal with you and therefore your holiday selection will be more extensive.

But you do need to think bigger than this if you want the business to survive. Competing on a local level or around the high street are both non-starters to a successful business. A truly local business won’t survive in such a changing market and the high street will bring you up against the big names. However, there are still concerns amongst some UK travelers that our soaring coronavirus cases might cause some countries to close their borders.

NCL Sun Spain, Madeira & Canaries Cruise January 11 nights

They also offer advice and opinions on where to go and local tourist attractions, events and customs. As one of the country’s leading holiday companies, we provide holidays worth getting excited for. Building the perfect itinerary for your clients takes hard work, organisation and planning.


If the above applies, then please contact your credit card provider or bank to request a refund under Section 75 of the Consumer Credit Act 1974. If you are a customer who has purchased a flight but you have not been issued with a ticket no ticket will be issued for travel. The booking is likely to be terminated automatically as a result of non-payment to the airline. Liaise with leading companies and booking agents to support their booking needs.